All products at GILI Sports are covered by our 60 Day Guarantee. You have 60 days from the date of purchase to out our products. If you are unsatisfied for any reason you may return your items for a full refund. A 20% restocking fee (per item) applies. To file a return under our 60 day guarantee, please contact us.
Purchaser is responsible for return shipping.
All returns must be in their original packaging. Any missing items will delay the refund process.
Once we receive the item at our warehouse we will refund you, less restocking fees. Refunds may take 2-6 business days for a credit to appear on your statement.
Limit one return within 180 days per customer.
An additional $99.00 per board will be charged for board returns from Alaska or Hawaii.
If you don’t have the box we shipped your paddle board in, any box that fits the board and all accessories will work. Most large sporting good stores and home improvement stores will have the boxes or cardboard you need to safely pack the board. Shipping Stores will often help you pack your items as well.
Throughout the year GILI Sports may run sales and promotions. Prices on all products throughout the year may vary. If you purchase one of our products and the price changes within 30 days of purchase, we refund you or provide an online store credit for the difference of the item. Please contact us to request a price guarantee claim.